Don't ignore them, if you don't need any help, you might have fun.

There were multiple other negative reviews about the floor manager here, but I ignored them. The only reason I gave 2 stars here is because the table dealers were nice when I was there. We will not return when we come back up next year, I'll find another place to stay as well, simply because the hotel is linked to the name (hotel service has been great though, and they will get a good review).

That frequently leads to large losses, but tonight we left winners for not spending another dime in your casino after the disrespect you showed my wife. It's terrible, I planned to play Craps all night, she planned to sit at machines all night. This was a Monday night with very few patrons, yet the manager couldn't muster up any sort of customer service. Had he said, you have placed a $0.75 cent bet that just needs to be completed before she can cash out, well, we would have lost a lot more money in your casino. The issue is not that she had to place her bet, it's the rude floor manager that did a terrible job explaining it to her. The manager was rude and simple told her 'you need to keep going', despite that all she wanted was to cash out and move to another machine. My wife said she has never felt so disrespected as a customer before. The machine would not allow her to cash out, so they called a manager over.

She had sat at a slot machine she did not understand, like pretty much every slot machine, and was trying to cash out to move on to another. We were there about 20 minutes when my wife came and told me we needed to leave. We were on our family vacation recently and had our oldest kids watch the youngest so we could have a date night at the Casino. My wife and I like to gamble when we are able.

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